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EMPLOYMENT AT MARANATHA
Guest Services Manager
Maranatha is looking for a full-time Guest Services Manager, whose responsibilities include, but are not limited to:• Managing all Guest Service aspects of Maranatha’s summer and retreat season ministries, including facilitation of all guest lodging reservations.• Establishing standards for exceptional guest service, and developing and/or leading training programs that equip all managers and staff to consistently serve above and beyond our guests’ expectations.• Establishing and maintaining genuinely caring relationships with residents and an ever-growing number of summer and personal retreat guests with the goal of increasing and retaining summer and personal retreat guest reservations and overall net income.• Managing Maranatha’s Front Desk area, and recruiting, training, scheduling and supervising all Guest Services (Front Desk) personnel to ensure that all guests and residents receive exceptional attention and hospitality.• Developing and managing annual Guest Services budget, including both revenue and expenses to insure budget compliance.• Administering and being responsible for the integrity of the lodging reservation system.
Summer Employment Opportunities
Please print and fill out our summer application. Click Here for the Application
You may submit your application by mail or email.
Maranatha Bible and Missionary Conference
Attn: Ann Ledsworth
4759 Lake Harbor Rd.
Norton Shores, MI 49441
Scan and email to:
Summer Staff Questions